Terms & Conditions
Terms & Conditions
1. Vehicle Availability:
Vehicles are allocated on a first-come, first-served basis.
2. Condition of Vehicles:
DEAN CORPORATION CO., LTD. offers both new and used vehicles for export. Please be aware that used vehicles may have minor imperfections. As such, claims cannot be made based on the condition of used vehicles, as they are not brand new.
3. Order Processing:
Once we receive bank confirmation, we will begin processing the necessary documents and initiating shipping preparations.
4. Document Release & Shipment:
Documents will be released upon receipt of full payment. Shipment will proceed as per the customer's preferences.
5. Documentation & Shipping Services:
All vehicle documentation, transportation, port services, and customs inspections are managed and processed from Japan.
6. Payment Delays:
In the event that payment is delayed, the vehicle may be sold to another customer.
7. Pricing & Negotiation:
All prices are negotiable as we prioritize customer satisfaction and aim to provide competitive offers.
8. Liability for Damage:
DEAN CORPORATION CO., LTD. is not responsible for any damages that may occur to the vehicle during or after reaching the destination port.
9. Claims & Returns:
DEAN CORPORATION CO., LTD. will not accept any claims after 21 days from the vehicle's arrival at the destination port.
10. Cancellation & Refund Policy:
In the event of vehicle cancellation, customers are required to select a different vehicle. Please note that payments are non-refundable.
